I wrote a post last week about using flyers, and why buyers stll prefer them over the automated response systems, or even worse, just a sign.
A lot of realtors will not answer their own phone. Are you kidding me, why would you have a cell phone if you don't want to talk to anyone.
Some people might think that I'm making this up, but it's true. i know several realtors who return calls at a specific time of the day, and refuse to answer their phone. When I asked them why, they refer to training they had on time management, or appearing to be busy, or some such bull.
Let me tell you what a lot of customers do when they hear voice mail, they hang up and call someone else. Maybe you were busy when the phone rang, and I don't usually have long discussions on the phone if I'm with a client. I do answer the phone and tell the caller the situation and that i will call them back at a specific time that we both agree upon.
Am I wrong to do this? So far, i've never had anyone complain. I'm sure someone out there in Active Rain has a different opinion, lets hear it.
